The Corporation of the City of Burlington (the “City”) intends to retain qualified and experienced service providers for debt collection services to locate and collect client payment arrears for and on behalf of Halton Court Services (“HCS”) for a term of up to seven (7) years. The City intends to enter into an agreement (see Appendix A) with successful Bidder(s) (the “Vendor").

The HCS intends to use the services of multiple collection agencies, i.e., two first assignment vendors and one second assignment vendor whose specialized professional qualifications will complement HCS’s internal collection activity.

The accounts to be collected on are outstanding Provincial Offences Act (POA) defaulted fines listed on provincially owned software referred to as the Integrated Court Offences Network (ICON). These fines are imposed by the regional and municipal law enforcement officers, provincial police, as well as federal and provincial enforcement agencies employed by provincial ministries.